BEFORE WE BEGIN

Booking & concierge policies

Clear expectations help make every journey smoother.

Inquiries and service scope

Submitting an inquiry does not confirm a reservation or authorize a purchase. We will discuss availability, requested services, and applicable fees with you before proceeding.

Rates, payments, and changes

Travel rates and availability can change until confirmed by the supplier. Deposits, payment schedules, cancellation terms, refunds, and change fees depend on the specific booking and will be provided for review.

Secure details

Never submit payment card numbers or passport details in the general inquiry or document uploads. Sean will direct you to the appropriate secure intake when needed.